30 Day Money Back Guarantee
We have confidence in our products, and you should too!
At Flooring King, we believe that when it comes to renovating your home, the end-result should be nothing short of perfect. We understand the importance of choosing the right product, for the right project, and we want to empower you to make a confident buying decision. We strongly encourage you to get your free samples (up to 5 samples) before making a decision.
That’s why we offer a 30 Day Money Back Guarantee.
If you’re not completely satisfied with your purchase, you can return it for a refund of your product cost within 30 days of delivery. Please note, there will be a return shipping charge and you will not be refunded for the original shipping charges. For further information, please refer to our Terms of Sale.
How Do I Qualify for a 30 Day Money Back Guarantee Refund?
- Your request for the refund must be placed within 30 days of the original delivery date of your order.
- Requests can be made at 954-544-4814 or emailing firstname.lastname@example.org with a copy of your invoice.
- Your order must be in its original packaging and be in the same “as new” and re-sellable condition as it was when it arrived at your home or job site; the product is required to be palletized before pickup (where applicable)
- Your order cannot contain any opened boxes
- Your order must not have been used, installed, or marked in any way; and
- You must satisfy the below noted requirements
- You are responsible for paying the Return Shipping Costs associated with the return of your order (for both partial and full order returns).
Full Order Returns
In order to receive a product cost refund, you must return your order in its entirety and every piece of the order that you received on the date of delivery must be returned in its original packaging. Please note, there will be a return shipping charge and you will not be refunded for the original shipping charges. Once you have everything accounted for and packaged in accordance with the above qualifications, please contact us and we will arrange a pick-up of the product. Please see the Terms of Sale for full details.
Our 30-Day Money Back Guarantee, for full or partial order returns, does not extend to Custom Orders, Container Orders, Made to Order, or Clearance Items.
The Fine Print
All 30 Day Money Back Guarantee returns are subject to the FlooringKing Terms of Sale.
Contact our friendly customer service staff if you’re unsure whether your product qualifies or if you have any other questions. You can give us a call at 954-544-4814 or send us an email at email@example.com