Frequently Asked Questions

Find answers to our most commonly asked questions. It’s fast and easy.

How much is shipping?

Shipping is free!

What is shipping lead time?

Shipping lead time is 7-10 days for typical orders. All delivery times are estimates. You should not schedule installation until you receive the product.

Do you offer expedited shipping?

Yes, we offer expedited shipping based on courier availability.

Why are some products available online but not in my local store?

We offer broad range of product. Our website is a one-stop shop for all products from Flooring King.

How can I get samples?

Order up to 5 samples free online with free shipping.

How do I return my product?

See the Return Policy link below. It is recommended to keep 1-2 boxes for future use.

Can you explain your shipping process to residences?

Our delivery is for curbside drop-off. This delivery service also includes a phone call appointment prior to delivery. This allows you time to coordinate around weather conditions and prepare the day with help from family or friends if needed.Please be sure to discuss any challenges that delivery to your location may impose.Everyone needs to be informed so that we can make the delivery process as smooth as possible. Regardless, our flooring is heavy and does require proper equipment and possibly additional persons to accept the delivery.

Does Flooring King offer any discounts to tradespeople?

We operate on very small margins in order to give you the best prices up front. We keep it simple by providing the best price up front along with daily discounts on most items. Sometimes, we can do deeper discounts when quantities exceed 4,000sf.

Why should I buy flooring online? Why not?

There are a number of advantages to buying Laminate Wood Flooring Vinyl Waterproof or solid hardwood flooring online instead of at a retail store. The first and foremost advantage is the price. Online retailers have much lower overhead costs and typically those savings are passed right on to the consumer through reduced pricing. And these are on items that are equivalent, and oftentimes better quality than you’ll find in the brick and mortar retail stores. Additionally, when you shop for flooring online, you don’t pay a state sales tax (with the exception of Tennessee residents), therefore realizing even further savings on your Laminate, or vinyl flooring purchase.

Another advantage – your floors are shipped straight to your home when you order offline. No borrowing a truck or getting some friends together to help get it to your house…. We bring it to you via Carriers. and we have shipping company’s gives us a great shipping rate which you are able to take advantage of and handles all the loading and unloading of your product. Don’t make buying new floors a back breaking experience, let us handle it.

When buying flooring online, consumers can use a number of avenues in order to make sure they are protected. For example, purchase Laminate flooring online by using a Credit card or ATM Card both of which provide additional protection services for the consumer. Check to make sure that the company’s site verifies all transactions through a secure source, as well as for testimonials from previous customers.

Online shopping has become commonplace among American consumers over the past decade. Purchasing and distributing of goods have changed and so to have company’s business models to support this trend. Making flooring purchase online continues to support that trend. Your new floors are delivered straight from the mill to your home, thus bypassing any markup that would typically come from the distributor, followed by another markup from the retailer, an occasional markup from the installer, which could send your project over budget before it even reaches your home. In the end, buying Laminate Wood flooring, engineered hardwood flooring, or vinyl online has too many advantages than not and makes more sense when you realize all the cost savings incurred.